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Renew Your Medicaid Coverage

Renew your Medicaid Coverage

Here is everything you need to know about the Medicaid renewal process

We're here to help you renew your medicaid coverage:


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Log in to HFS Manage My Case





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Verify your address

If you have Medicaid coverage, it is important to keep your address up to date. This is because important documents, like your renewal form, come in the mail.

To verify your address in HFS Manage My Case, log in to your account.

In the portal, click “Contact Us.” Then check or update your household information.

You can also verify your address over the phone. Call 1-800-843-6154 (TTY: 1-866-3245553), Monday through Friday 8:00 a.m. to 5:30 p.m. CST.

These links will direct you to the website run by the Illinois Department of Healthcare and Family Services (HFS).




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Find your due date

You need to renew your Medicaid coverage once per year. You can find your next due date, also called a redetermination date, through HFS Manage My Case. First, log in or create an account. Then, click on the “Benefit Details” tab to see when your renewal date is.

Want reminders when it’s time to renew? Click on the “Account Management” tab in Manage My Case. Under “Manage your communications preferences,” opt in for text and email alerts.

These links will direct you to the website run by the Illinois Department of Healthcare and Family Services (HFS).




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Watch your mail for this envelope

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Complete your renewal

Your letter may say you need to complete a renewal form in order to keep your coverage. Be sure to fill out and turn in your form before your due date (redetermination date) to avoid losing your Medicaid benefits.

Your form will ask you to provide information about your family and finances. Learn more about the information and documents you may need to fill out your form.

You can choose how to complete and submit your renewal form.

Renew to keep all of your benefits

Renewing your Medicaid coverage means you won’t have any interruption in your benefits. If you and your family requalify for Medicaid, you will keep all of the benefits you have with your plan:


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No-cost medical, dental, vision, and mental health care

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No-cost prescriptions from local pharmacies

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Free rides to the doctor or pharmacy

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One-on-one care coordination

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Special programs to help you manage a chronic condition

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Connections to resources in your community


Questions about what your Meridian health insurance covers? Call us at 1-855-580-1689 (TTY: 711), Monday through Friday from 8 a.m. to 8 p.m. On weekends and on state or federal holidays, you may be asked to leave a message. Your call will be returned within the next business day.

What happens next

After you submit your renewal form, the state’s Medicaid office at HFS will let you know if you’re still eligible for Medicaid. If you are, you don’t have to do anything else—you’re covered!

If you are no longer eligible for Medicaid, don’t worry. You may be able to connect to coverage through the official Affordable Care Act (Obamacare) Marketplace for Illinois.

Eligible for Medicare? Wellcare offers a range of Medicare plans, generally available to people age 65 and older. Wellcare’s plans include Medicare Advantage and Prescription Drug Plans. With Wellcare, you get low monthly premiums and extra benefits and support to help you get the care you need.

Meridian Medicare-Medicaid Plan (MMP) Redetermination FAQs

Beware of scams. Illinois will never ask you for money to renew or apply for Medicaid. Report scams to the fraud report website or the Medicaid fraud hotline at 1-844-453-7283/1-844-ILFRAUD.,,,,,,