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Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. Given the size of the data impacted, the investigation to determine whose data is impacted is expected to take several months. UnitedHealth Group believes this situation will impact “a substantial proportion of people in America” and is offering immediate credit monitoring and identity protection services, as well as a dedicated contact center to address questions. Visit Change Healthcare Cyberattack Support and/or reach out to the contact center at 1-866-262-5342 regarding any questions.
Meridian is for people eligible for both Medicaid and Medicare. With our Medicare-Medicaid Plan (MMP) you’re getting:
All the benefits of Medicare:
Inpatient/Hospital
Outpatient/Medical
Prescription Drugs
All the benefits of Medicaid, including:
Behavioral Health Support
Long Term Services & Support
Care Manager
An assigned care manager to help answer questions and coordinate your care
What's Covered
Meridian will help make your Medicare and Medicaid benefits work better together and work better for you. You will be able to work with one health plan for all of your health insurance needs. Under our plan, you will have one card for your Medicare and Medicaid services, including long-term services and supports and prescriptions.
If you are using a Meridian provider, you will not have to pay a plan premium, deductible, or copay.
Doctor Visits
Prescriptions
Hospital Services
24/7 Nurse Line
Transportation
Medical Supplies
Hearing Services
Eye Care Services
Therapy
Hospice Care
Home Health Care
Lab Tests & X-rays
Behavioral Health Services
Dental Services
How to enroll
You can enroll in Meridian by contacting Client Enrollment Services for the Illinois Department of Healthcare and Family Services at 1-877-912-8880 (TTY 1-866-565-8576), Monday through Friday from 8 a.m. to 7 p.m. The call is free. You can also visit the Illinois Client Enrollment Services website.
For other questions about Meridian, please contact Member Services at 1-855-580-1689 (TTY 711), Monday through Friday from 8 a.m. to 8 p.m. On weekends and on state or federal holidays, you may be asked to leave a message. Your call will be returned within the next business day.
For providers
Join our Network
Learn more about how being a Meridian provider benefits you.
Provider Resources
View your Provider Manual, important plan information and more.
Contact Us
Members
1-855-580-1689 (TTY 711)
Monday-Friday, 8 a.m. to 8 p.m. CST
On weekends and on state or federal holidays, you may be asked to leave a message. Your call will be returned within the next business day.
memberservices.IL@mhplan.com
Providers
1-855-580-1689 (TTY 711)
Monday-Friday, 8 a.m. to 5 p.m. CST
providerhelp.IL@mhplan.com
The Interoperability and Patient Access Rule
You are now able to view your health information from a third-party app on a mobile device or PC! Check out the Interoperability page to learn more.
