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Change Healthcare

On Feb. 21, 2024, Change Healthcare experienced a cyber security incident. Any individuals impacted by this incident will receive a letter in the mail. Learn more about this from Change Healthcare, or reach out to the contact center at 1-866-262-5342 (TTY users call 1-866-262-5342) Monday through Friday, 8 a.m. to 8 p.m. CT.

Meridian is for people eligible for both Medicaid and Medicare. With our Medicare-Medicaid Plan (MMP) you’re getting:

All the benefits of Medicare:

Inpatient/Hospital

Outpatient/Medical

Prescription Drugs

All the benefits of Medicaid, including:

Behavioral Health Support

Long Term Services & Support

Care Manager

An assigned care manager to help answer questions and coordinate your care

 

What's Covered

Meridian will help make your Medicare and Medicaid benefits work better together and work better for you. You will be able to work with one health plan for all of your health insurance needs. Under our plan, you will have one card for your Medicare and Medicaid services, including long-term services and supports and prescriptions.

If you are using a Meridian provider, you will not have to pay a plan premium, deductible, or copay.

Doctor Visits

Prescriptions


Hospital Services


24/7 Nurse Line


Transportation


Medical Supplies

Hearing Services


Eye Care Services


Therapy


Hospice Care


Home Health Care


Lab Tests &          X-rays


Behavioral Health Services

 

Dental Services

 

How to enroll

You can enroll in Meridian by contacting Client Enrollment Services for the Illinois Department of Healthcare and Family Services at 1-877-912-8880 (TTY 1-866-565-8576), Monday through Friday from 8 a.m. to 7 p.m. The call is free. You can also visit the Illinois Client Enrollment Services website.

For other questions about Meridian, please contact Member Services at 1-855-580-1689 (TTY 711), Monday through Friday from 8 a.m. to 8 p.m. On weekends and on state or federal holidays, you may be asked to leave a message. Your call will be returned within the next business day.

For providers

Join our Network

Learn more about how being a Meridian provider benefits you.

Provider Resources

View your Provider Manual, important plan information and more.

Contact Us

Members

1-855-580-1689 (TTY 711)
Monday-Friday, 8 a.m. to 8 p.m. CST
On weekends and on state or federal holidays, you may be asked to leave a message. Your call will be returned within the next business day.

memberservices.IL@mhplan.com

Providers

1-855-580-1689 (TTY 711)
Monday-Friday, 8 a.m. to 5 p.m. CST
providerhelp.IL@mhplan.com

The Interoperability and Patient Access Rule

You are now able to view your health information from a third-party app on a mobile device or PC!  Check out the Interoperability page to learn more.

 

fm.formularynavigator.com,medicare.entrykeyid.com,member.membersecurelogin.com,mmp.ilmeridian.com,findaprovider.mmp.ilmeridian.com,provider.mmp.mimeridian.com,

Updated Date: 10/01/24

H6080_WEBSITE_2025_Accepted_09302024


Updated Date: 10/01/24

H6080_WEBSITE_2025_Accepted_09302024